ETS (Electronic Ticketing System) is an ITEA3 project 14041, that counts, at national level, with the support of the Ministry of Energy, Tourism and Digital Agenda (Minetad) in the field of Information and Communication Technologies (ICT) and the Information Society, within the Plan of Scientific and Technical Research and Innovation 2013-2016 within the framework of the Strategic Action of Economy and Digital Society, file number TSI-102105-2016-1.
The project consists of a consortium with five countries participation: Turkey (coordinator Elektronet), Korea, Portugal, Romania and Spain, with a total of 10 participating entities.
The objective of the ETS (Electronic Ticketing System) project is to benefit from the arrival of geographical location devices in the issuance of electronic tickets to propose a new back-office system for electronic tickets in the fields of entertainment and transport, providing additional services and mobile applications, and a new transport control system for “open access” routes (usually suburban trains, buses, trams, metro, ferry) to make more fluid the access to platforms which is generally done using access doors or turnstiles. At the same time, it is about securing the electronic transaction, specifically for online purchase, which is currently a big problem.
The ETS project is based on geo-located tickets using current off-the-shelf technologies, although it is not its purpose to improve those technologies.
The intelligent system proposed by ETS will help public transport operators or the authorities to collect a large amount of statistical data for the strategic analysis of those who have to make decisions. These statistical data will be processed by “safe” back-office algorithms, respectful of privacy, providing a better overview of the actual use of the infrastructures for those responsible for decision-making and better pricing, mobility and entertainment services to the Citizens in the context of European Smart Cities.
In turn, ETS will provide “free flow” ticket validation control instead of doors or turnstiles, enhancing both customer safety and agglomeration fluidity.
ETS will provide:
- Real-time data on the use of rolling stock and fixed infrastructures so that infrastructure operators can improve their service offerings.
- Real time application navigation allowing to improve clients’ travel experience, based on their current route and preferences.
- Increased traffic and reduced fraud figures based on geo-located tickets.
- ETS will be a clear benefit to end users, increasing confidence in new ticket sales services that require sharing confidential and personal data on easier, user friendly and accessible platforms.