
The European Innovation Partnership on Active and Healthy Ageing (EIP on AHA)
The European Innovation Partnership on Active and Healthy Ageing (EIP on AHA), set up in 2012, gathers stakeholders at EU, national and regional level from the public and 
private sector across different policy areas. Together they share knowledge and expertise on common interests and engage in activities and projects to find innovative solutions 
that meet the needs of the ageing population.
Under the framework of the EIP on AHA, the Action Group on integrated care works to improve the quality of life and health outcomes of older people with chronic conditions 
and reduce unnecessary hospitalisations by promoting new health care models based on a better integration of the different levels of health and care services.
https://webgate.ec.europa.eu/eipaha/
WHAT IS INTEGRATED CARE?
Integrated care and chronic diseases management
A European Innovation Partnership on Active and Healthy Ageing priority
Integrated care is the coordination of care:
Some relevant features:
WHY DO WE NEED INTEGRATED CARE?
VERTICALLY, ACROSS THE 
LEVELS OF HEALTH CARE:
PRIMARY CARE 
First contact and principal point 
of continuing care (e.g. general 
practitioners, nurses, pharmacists)
SECONDARY CARE 
Provided by specialists 
(e.g. cardiologist, 
gastroenterologist)
TERTIARY CARE 
Hospitals, highly specialised 
health service (e.g. cardiac surgery, 
cancer treatment)
HORIZONTALLY, ACROSS DIFFERENT 
TYPES OF CARE DELIVERY:
COMMUNITY CARE 
Including informal care provided by 
the family and non-profit sector
Patient-centred approach and active 
involvement of the patients in understanding 
and managing their own diseases (patient 
empowerment)
Move from institutional 
to community  / home 
based care
2 out of 3 people in retirement age have at least 
two chronic conditions
of healthcare costs are 
spent on chronic diseases
It is necessary to offer alternative care models to improve quality
of life, health care and reduce avoidable hospitalisations / costs
Integrated care model
FOR HEALTH SYSTEMS
FOR PATIENTS
70%
of GDP: Public 
spending on health 
9%
of healthcare costs are 
dedicated to hospital care
41%
of GDP: Projected 
increase by 2060
+1.5%
Shiſt from reactive service delivery (aſter 
adverse health events, e.g. a cardiac arrest) to 
preventive and proactive care (prevent and 
manage chronic conditions, e.g. maintain healthy 
blood pressure / cholesterol level)
HEALTH CARE 
SOCIAL CARE 
PATIENT
WHAT ARE THE CURRENT BARRIERS TO THE IMPLEMENTATION 
OF INTEGRATED CARE MODELS?
WHAT ARE THE ADVANTAGES OF INTEGRATED CARE MODELS?
Higher support in 
providing care
Easier navigation 
through health system
FOR HEALTH AND SOCIAL
CARE SYSTEMS
FOR PATIENTS  FOR CARE GIVERS
Better coordination 
among health and social 
care professionals
Higher efficiency, 
improved healthcare 
processes, supported by IT 
New organisational 
models and use of 
technologies for remote 
care (e.g. at home or at 
work)
Better quality and more 
timely care, easier 
navigation within the 
healthcare system
Personalised approach, 
involvement in the 
management and 
decision about their 
diseases
Higher autonomy and 
possibility to remain at 
home thanks to the use 
of remote monitoring 
services
Health and social care 
sectors oſten operate 
in silos
Current solutions are 
proprietary (i.e. belong to a 
single provider) and cannot 
be extended to other needs 
or target users, leading to 
market fragmentation
Legal and regulatory 
uncertainties
(i.e. data protection)
Lack of financial 
incentives
(public procurement / lack of 
innovative reimbursement 
models)
HOW CAN IT BE IMPLEMENTED?
HEALTH
SYSTEM
Clinical
information
systems 
Organisation
of healthcare 
Decision
support 
Delivery
system design 
WHAT IS IT?
Better coordination among 
healthcare organisations
HOW? 
Ensure political leadership and 
engagement of local actors to 
strengthen cooperation
WHAT IS IT? To enable 
older people to remain longer 
at home 
HOW?
Through legal framework 
for integrating health and 
social care, financial support, 
procurement of remote
monitoring solutions
WHAT IS IT? More efficient 
sharing of data (disease 
information, patient records, 
health management methods)
HOW? Use IT tools to share:
- electronic health records of
citizens across care institutions 
- electronic files on
pharmaceutical records 
to avoid medical interactions 
and prescription duplication
WHAT IS IT? Support the 
change management in regions 
towards integrated care models
HOW? 
- Use of ICT tools to enable 
coordination 
- Funding delivered on the basis
of performance and quality
- Identify individuals with higher
health risks and dedicate 
services to them
WHAT IS IT? Care and 
encouragement provided to old 
people and their families to help 
them manage their disease 
HOW? 
Through tele-medicine 
services, rehabilitation centres, 
emotional support
WHAT IS IT? Tools to help 
doctors and patients to navigate
together through the system 
and to better tailor interventions 
to their patients’ needs
HOW? 
- Tailored interventions based 
on patients health profile and 
patient specific data 
(risk stratification tools)
- Guidelines to set up 
personalised and better 
coordinated care pathways  
Patients 
PRODUCTIVE
INTERACTION 
WHAT IS IT? 
Patients are well informed and empowered 
to manage their disease
HOW? 
- Volunteers, self-help groups
- Accessible information, improved health literacy
- Mobile and web platforms to trigger positive changes 
in patient behaviour and raise awareness
- Engagement in decision-making
 
WHAT IS IT? 
Health professionals receive more comprehensive 
information and have tools for decision-making
HOW? 
- ICT education for health workforce
- Structures for professional cooperation and teamwork
- Share of knowledge and information
Inspired by the model set up by the MacColl Institute for healthcare innovation
COMMUNITY
Resources
and policies
Self-management
support
Health professionals
The European Innovation Partnership on Active and Healthy Ageing (EIP on AHA) supports private 
and public actors across the EU to implement integrated care models. 
Target: implementation of integrated care programmes in 20 regions by 2020.