User Cases
Sagunto
The village of Sagunto dicided to bet strongly for the digital inclusion among its citizens most affected by the digital divide: older people, inmigrants, housewife,… IDI Eikon, expertise in implementing solutions for digital inclusion, developed the project of Sagunto proposing a comprehensive solution, which included the development of an accesible platform for the area of Social Services, in which access is provided through 10 public digital kiosks of interest services to the village as: previous appointment for Social Service centers, accesible phone to contact the City Council, informative section of people and resources of the department of Social Services, multimedia elements related to: mayor week, women’s day, cultural proposals, etc.
Loriguilla
Loriguilla, a small village in the region of Valencia, with a 1.500 population, has been an example of how to deploy Governalia (linked to the T-Seniority Project) as a public point installed in the local elder´s centre of Loriguilla, a place where older people meet every day to chat and share leisure activities. In Loriguilla case, Governalia services where accessed using a Nintendo Wii, with Internet acces, in order to reach public services over the television.
The users of Loriguilla are mainly visiting the pictures published of the old town, pictures taken 50 years ago, and the current information about public funds for elder people (social meals, travels and public aids for residences). Some of them have also been able to close an appointment with the local counselor for social services of Loriguilla.
See the TRUE STORY:
Platform
In order to get a better idea about how services are structured within Governalia, its set of services and the best deployment scenarios, we recommend you to access the Inclusive site of Governalia to test by yourself the benefits of an information society for All:
Demo
The following video shows what the objectives and services of Governalia are. We stress how the first phase of Governalia, and easiest one to implement, is to convert the traditional site of a local council in an Accessible and Inclusive Portal, easy to use by anyone.
Digital inclusion in the portal has a direct impact on the citizens as it incorporates a better use of public content and facilitates greater participation of citizens through services such as appointments, web-phones, news or “report it” features.
We also see at the demo, how to improve communication processes of the councils with their citizens by providing a more direct communication channel with simple and direct messages combining multimedia elements as images and video, which brings together governments and services. Finally, it is shown how e-Government procedures are convert into accessible due to the engine that incorporates Governalia platform, allowing anyone to be able to complete an e-form.